Shipping & Delivery

Please allow up to 2 business days for processing prior to being shipped.

We offer the following shipping option at checkout:

    Express: Estimated delivery 2-5 business days after processing

    • This is an express service
    • Shipped from Hong Kong direct to Asia

    Christmas Cut-off Dates*

    • China 22nd Nov
    • Singapore 24th Nov
    • Taiwan 26th Nov
    • Korea 1st Dec
    • Thailand 6th Dec
    • All other countries 30th Nov

    * We cannot guarantee shipping by Christmas due to courier delays. However, we are recommending all orders are placed by the following dates for the best chance of delivery by Christmas.


     

    Does my order need to go through customs?
    Because your order is dispatched internationally, it has to be cleared through customs. Don't worry—we'll handle it for you.

    What about duties and taxes?
    All duties and taxes for orders are included in your order total. We handle this for you which means you won't have to pay any additional duties to have your order delivered. 

    What countries we currently ship to in Asia?
    Thailand, China, Hong Kong SAR, Malaysia, Philippines, Singapore, South Korea, Taiwan, United Arab Emirates, Vietnam

     


    ADDITIONAL INFORMATION

    • We process orders Monday-Friday (excluding holidays).
    • Orders are not delivered on weekends or holidays.
    • You will receive an email with the tracking number once the label has been created for your order.
    • Orders are unable to be collected from our warehouse.
    • Orders will incur a fixed shipping fee of $10 USD. Please note, this amount may convert to your local currency.